Catnip Infotech - 5th Anniversary
TOUGH TIMES DON'T LAST, TOUGH PEOPLE DO: CELEBRATING 5 YEARS OF CATNIP INFOTECH
On the other side of a storm is the strength that comes from having navigated through it. Raise your sail and begin.” — Gregory S. Williams
The above quote can be a fitting one as far as Catnip Infotech is concerned. Let us relive our journey in these 5 amazing years. We have sailed every storm and grabbed every opportunity along the way. Though we have passed the 5th mark anniversary and the journey up till now demands every bit of our resilience, still, it feels like it just has been a year. But, still, it means the world to us and also that we are now an ISO 9001:2015 certified company. This could never have been possible without Each and every team member in all roles, who put their heart and soul into their work. Such unparalleled hard work has borne some beneficial fruits for the company and team, but the story and path behind the hard work were never easy. So, let's hear the story from rags to many more leaps in the business aligned IT-industry.
SHINE LIKE NO ONE'S WATCHING
A quote from Maya Angelou sums up our journey;
“I can be changed by what happens to me. But I refuse to be reduced by it.”
With 15+ years of experience in this industry and being excellent at the job, helped us in deciding to start our venture. The Start (like any other journey) was easy, however, with time we lacked support from the ecosystem of any business process. In short, not many believed in our business ideology, they showed hesitancy to buy the idea of Catnip Infotech. Adding to the misery, we had stepped foot in the business without exploring unknown elements of what lies ahead in a Business Environment. The only thing which kept us going was the strong belief of OUR TEAM that encouraged & propelled us to work harder and create doors of winning for ourselves.
Finding and obtaining meetings with clients and ecosystem partners was extremely challenging. It was tough to bring in business, which is an understatement. On top of that, raising funds for a start-up is always difficult. And then, the first deal of our company happened, but not without a story of its own. As the first customer was quite skeptical considering our work experience. He came to us since no one else could help him with the product he wanted, and he didn't have much options as well. Our work was well received by the client. This is what has been our fortè, delivering there when someone least expects us to do.
It is Fun Building Things
As time went by we realized our strengths. And one of them lies in our customer satisfaction index. Giving numbers to our customers and providing them with solutions motivates us more to achieve greater things. We've learned that focusing on business objectives, human capital, and technological solutions is the best way to work. We've consistently delivered on time, under budget, and above expectations.
OUR TOP SERVICES INCLUDE:
Robotic Process Automation
With the ease and speed of traditional RPA, the Robotic Process Automation offering enables you to automate more business and IT processes at scale. Bots, or software robots, can act on AI insights to complete tasks quickly and help you achieve digital transformation.
Artificial Intelligence & Machine Learning
Companies will need to look beyond automation in order to reap financial benefits from their machines. Instead, they will need to focus on learning and organisational transformation. Companies must develop a symbiotic relationship in which they don't just teach machines what humans already know, but also deploy whatever human-machine interaction the situation necessitates, adapting as needed to changing context, circumstances, and scenarios.
IoT and Analytics
We add real value to IoT technologies by achieving business outcomes for our clients. With sensors, gateways, connectivity, platforms, analytics, machine learning, and artificial intelligence, we can create digital transformation in a hyper-connected world.
BlockChain
Blockchain is assisting in the transformation of business across industries all over the world. Greater trust leads to increased efficiency by reducing duplication of effort. Blockchain is transforming the supply chain, food distribution, financial services, government, retail, and many other industries.
Cyber Security
As digital transformation and hyper-convergence open unintended doors to risks, vulnerabilities, attacks, and failures, a cyber resiliency strategy becomes increasingly important for your company. A cyber resiliency strategy can assist your company in reducing risks, financial impact, and reputational damage.
OUR WORK ETHICS
Customer satisfaction has always been our top priority and an achievement for us every time, it is something we excel at and a necessity of our work culture. We strive for this with a three-point client engagement methodology, which gives simple and cost-effective solutions to our customers' business problems:
● Hindsight
What information do we have about the customer's current infrastructure and data? This strategy is to comprehend the client's actual position and give better solutions at a lower cost.
● Insight
How can we combine consumer insight, demands, and issues with high-quality solutions?
● Foresight
We go deep into offering solutions based on the insights, not just for the present but also for what our clients might need in the future.
This customer engagement model has helped us in automating several businesses and helped us in partnering with Redington, IBM, Hewlett Packard Enterprise, Freshworks, Amazon Web Services, Automation Anywhere, Dell, Microsoft Azure, Cisco, and NVIDIA.
This long list of partnerships has been all because of the business development and services team. They have created milestones in the company by offering:
● Cost Savings: RPA can increase overall productivity and hence help you save approximately 30% on production costs.
● Employee Engagement: By incorporating RPA into your daily operations, you may increase employee engagement in business-critical tasks.
● Customer Support: RPA will enable you to deliver more support to your customers by allowing you to respond faster and more accurately.
We also give the following services to the customer to serve them better and maintain the customer ecosystem:
• Paperless Back Office Operations: Everything from data collecting to reporting, payroll management, onboarding, and other back-office tasks will be done digitally.
• Complete Front Office Support: With software bots aiding your professionals, responding to clients and stakeholders will be a breeze.
• Interactive Voice Responses: Virtual agents, such as intelligent chatbots, will quickly answer your customers' questions and resolve them.
• Optical Character Recognition: Using modern tools, our RPA services will help you increase the quality and speed of document processing.
• IT Management: Every aspect of an integrated RPA system will assist you in managing the day-to-day operations of your existing software.
We are creating visible changes with the help of our incredible partners, consumers, and supporters. These developments result in favorable changes in the IT industry's social, ecological, and economic aspects. We've had the pleasure of working with a large variety of venues, brands, and associations throughout the years, and we hope to work with many more in the future.
We are constantly expanding our knowledge in addition to maintaining and growing our international presence. This is in keeping with our insatiable need for innovation and change to position ourselves for the future in a sustainable manner.
THE TEAM THAT WORKS TOGETHER GROWS TOGETHER
Youtube: https://youtu.be/0XBuIEaxRqE
One Team
We value people who are dedicated to growing a successful company and making a positive difference in the lives of our clients. We've worked hard to create a high-performing team where everyone can contribute to a key success factor in the customer journey. It has been a lot of situations and fun at the same time. We're colleagues at work, but we're also wonderful friends.
The Bonding was cemented during the WFH in Covid Times. We've gotten closer than ever before, and our team is running smoothly as a result of our shared understanding. Our work performance improved dramatically. We began keeping an eye out for one other. At all times the only common connection was COOPERATION, UNDERSTANDING, and ROOTING for each other.
WHAT DO WE LOVE ABOUT OUR COMPANY?
We tend to experience a sense of purpose and belonging when we enjoy what we do. When we enjoy our job, our working hours tend to fly by, and can often leave the office feeling optimistic at the end of each workday. Whether it's because your company's values fit with your own or you feel recognized for your efforts. While not every day will be perfect, having work you enjoy will help you keep a happy attitude even on the toughest days. This sums up the feeling after completing a project and bringing smiles to the faces of our customers. Catnip Infotech has seen tough times but it has relinquished the hard times and still sailing at every test of time. We thank all our employees and customers who have had faith in us during all the times and especially during tough covid times and stood as pillars of rock beside us in our journey. Each Time. Every Time.
..."Picture Abhi Baki Hai Dost"